What Our Customers Are Saying…
Check out our Google Reviews
Residential Customer Testimonials
"Thank you MWF, for the exceptional service. Jared is very knowledgeable, professional, and honest. After his initial water testing, we discussed which filter would work best in removing the high iron and manganese content. Needless to say, his recommendation was spot on! Wade handled the installation with ease, very neat and clean setup. My well water was crystal clear and odor free in less than 48 hrs. I'm officially a lifetime customer!"Billy Daggett
"Professional service from the time you schedule a quote to the follow up post install. This company delivers on quality and expectation. Jared has been great to work with. Very friendly and knowledgeable. This is our 2nd Metro Carbon system and we can't imagine living without it. The water quality is remarkably better. You can taste, smell and feel the difference. They will be my go to water company from here on out!"Patrick Guarnella
"I purchased a home a little over a year ago with one of their softener/carbon systems and was pleased to find out that, although an older system, it was a fine and reliable product. I finally had a chance to stop by the office and they thought I might need a carbon refill due to the service records. The following day the technician Chris came out and checked/cycled everything, tested the water, and determined the carbon was still good. This saved me several hundred dollars. Thanks for keeping the customer needs above short term profits. Great customer service which has made me a loyal customer."Simon Robson
"We’ve had our water filtration system for about 2 months now. I absolutely LOVE it!!! It was such an easy process working with Metro Water! Their customer service is top-notch, and I love that our water is clean and free of chlorine and any chemically taste. It is worth every penny, and working with this company has been a pleasure. Highly recommend them!"Maggie Hill
"I am writing this review after having my water filtration system for a year now. We have had to occurrences where we needed customer service and BOTH times Jon and his crew returned happily to take care of the problem and make it right at no cost to me. Their main concern is that their customers are happy and they made sure of that. I also receive regular service from Metro and the technicians are always friendly and respectful of my home. I can not recommend this company more highly."Susan Pitt
"My daughter lives with chronic skin problems. We have city water and it has a lot of chlorine in it! The chlorine and slight hardness was aggravating the skin problems. Metro Water Filter installed a Refiner at our home two years ago and we have seen dramatic improvements in our daughter’s problems. We have been able to control it without as many trips to the doctor and not as many medications.
We also have seen the benefits of the Softener taking out the hardness in our water. The toilets stay much cleaner and our “whites” stay “white”. We love our Refiner!!!"Julie K
Thanks to Metro Water Filter International we now have water that we can use from our well. I quite often tell friends that our well gives us water that looks like it came from a third world country. It is nasty and we wouldn’t think of drinking it! We had an old system that was maintained, in the past, by another company. The system had never given us the quality of water that we needed to keep our clothes white and our not stain our toilets, sinks, etc. They assured us that they could change some of our equipment and rebuild one of the pieces and give us good, clean water.
Quite frankly I was very reluctant due to our experience with the previous filtration company and their equipment simply not doing the job. They gave us a “Satisfaction Guarantee” so we had them do the work. The difference is remarkable! My wife can now wash whites and they are still white. Our sinks and toilets stay clean and we now can drink and enjoy our water without having to buy bottled water all of the time.
I highly recommend Metro Water Filter to my friends and customers. The entire staff of installers and service technicians is great.Scott B
We had a great experience with Metro Water and their installation of a leak detection system (Water Cop). Jared was a true professional for our initial consultation and pricing and Wade did an incredible job on the installation. The system has already discovered two small leaks! I can recommend Metro Water without hesitation!Kevin Harris
Fast, professional, and they follow up to ensure everything is good.Bob Strickland
Great service. Great people. Incredibly fast. Highly recommend using the Metro Water team!Chris Raabe
Cris from Metro water has been a life saver for our water filtering system…. He is very knowledgeable and professional. Cris is always on time and makes sure all of our system is working perfectly… thank you Cris!Wendy Arbuszewski
These guys were great to work with. Professional, knowledgeable and Friendly. We highly recommend Metro Water and couldn't be happier with our new water softener!Whitney Fite
Professional, timely and personal service from the team. Jared was fantastic to work with so please reach out to him. Thank you so much!Olivia Evans
Metro Water Filters did an awesome job installing a new filtration system for our lake condo. John and Colten were terrific! I highly recommend them!Mike Sebesta
Just wanted to thank you guys for the excellent service and quick response. We originally had the wrong filter because I gave you guys the wrong gpm. As soon as you figured out the problem I had the correct unit installed the same day. That is good service. Thanks again guys.Jimmy Holmes
Jared was fast, honest and reasonable. I will absolutely be contacting him in the future.Caitlin Payne
Mr. Wade Hensley came quickly and repaired a leak we had in the plumbing leading to the water softener. He located the precise leak in the copper tubing and fixed it. Very knowledgeable and a great person to talk with as he worked. And he cleaned up the water mess on the floor before he left! Wade seems to me to be a guy who will go out of his way to do the job right. Thanks, Wade.Richard Kranzmann
Fair price and great response. Install was prompt, clean and installers were very efficient and informative. I certainly would recommend having them look at your water improvement needs. No attempt whatsoever at any upselling.Paul Bange
We had MWF install filtration + softener + UV light. Jared was great through the consultation phase, answering all questions in a honest non-salesy manner. Wade did a great job with the install and patiently answered all of our questions. And the office staff was very communicative and responsive in handling logistics. We feel like they checked all the boxes at every step in the process.Matthew
Great experience with MWF. Jared was excellent assessing our situation and recommending needed solutions. Wade did the install of a new water softener system and sediment cartridge filter. Staff members were very courteous and efficient, responded promptly to calls and questions, and completed the installation timely just as scheduled.Mickey
I would highly recommend Metro Water Filter to anyone considering either a Reverse Osmosis or Water Softening system. I have both systems and they have been great people to work with each time I have called them. We did have a maintenance issue at our home following our most recent service call and Jon and Amanda at Metro were so helpful and resolved the problem. They stood behind there team but at the same time worked patiently with me to make sure everything was done to my satisfaction. You can tell it's important to Metro Water to offer amazing customer service at all times. Thank you Jon for your integrity and commitment to great service.Judy
Commercial Customer Testimonials
"We operate a local restaurant in Athens. Our Ice Machine has had to have frequent repairs over the past seven years and our Dishwasher constantly had to be de-scaled. Metro Water Filter installed our Refiner / Softener a little over a year ago. We have had no service calls on our Ice Machine and our Dishwasher has remained exceptionally clean. We have also used much less dish detergent since the equipment was installed.
We were not sure of the real benefits of installing the equipment at first, but Metro guaranteed us results and WOW! We do not want to go back. We now get compliments from our customers on how great the tea and water taste. Thanks to MWF and their great employees!"Rick R.
Metro water is not only a fantastic organization who provides great solutions for both private and commercial plumbing and filtration needs, but they are committed to customer service. I am a private customer AND the director of ATLAS Ministry, who is also a customer. On both fronts, I have been extremely impressed with the staff and the service they offer, always going above and beyond the call to ensure we are taken care of.Ryan Gibadlo
The entire crew at MWF was terrific! They worked with us to come up with the absolute best option for our gym in Marietta. If you have any water filtration needs, I suggest you call Jared Norton at MWF and he will walk you through all your options. And their service is second to none! Thank you MWF for looking out for us and all our clients!Tim
"Our Dry Cleaners has used Metro Water Filter International for the past eight years. We already had equipment already installed. Metro started maintaining the equipment. This past year Metro advised us that the equipment needed to be upgraded. We had to service it very frequently due to the equipment being undersized for our facility.
Metro gave us an incredible trade-in price on our old equipment and we installed two water softeners that operate together. Our problems with the equipment have gone and we have really great water now! Thanks Metro!!!"Gene
